Term and Conditions
Warranty
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All claims must be made within 1 year from the date of purchase.
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The warranty is applicable only for products where it is specifically mentioned on the product page.
Cancellation Policy
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Any cancellation must be requested before 24 hours of shipment.
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Cancellation requests made less than 24 hours before shipment will not be considered.
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Upon successful cancellation, the refund will be processed within 7 working days.
Replacement Policy
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We do not offer a replacement policy.
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However, if a customer receives a damaged product, they can contact our customer care team at +91-9810 000741 within 48 hours of product delivery along with clear image proofs of the damage.
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If the claim is valid, the product will be replaced within 10 working days.
Refund Policy
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If a customer has mistakenly paid twice for the same product, the amount will be refunded via the original payment method within 7 working days.
Delivery / Shipping Policy
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Delhi NCR: Orders will be delivered within 2 working days.
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Other locations: Orders will be delivered within 7 working days.
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Fast Delivery Option: Customers can opt for express delivery and receive their order within 2-3 days.
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Note: We are not responsible for any delays caused by courier services, unforeseen circumstances, or logistics constraints.
For any queries, feel free to contact our support team at hello@uboardindia.com or call +91-9810 000741.
We are always here to assist you! 🚀
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